Unfortunately, we are unable to cancel or modify orders after they have been placed, as all orders are sent directly to our warehouse for packing to ensure they arrive as quickly as possible.

Please reach out as soon as you notice the error, and our team will try and have this updated prior to shipping. Once your order has been shipped, we are no longer able to make any changes to the address, and this must be done via UPS My Choice.

Unfortunately, we are unable to modify orders after they have been placed.

All orders $50 and over (after any discounts have been applied and before tax) ship for free via DHL SmartPost in which USPS makes the final delivery. Any orders under $50 ship for a flat $5 fee with the same shipping method. 

Most orders will ship within 1-3 business days after being placed via ups. Please note that during times of high order volume, such as during a sale or new product launch, processing time may take longer. You will receive an email with tracking information as soon as your order has been shipped.

Unfortunately, we do not offer exchanges.